The project team sought to explore what intricacies and issues emerge in diverse contexts when digital algorithms – computer programmes with ‘intelligent’ technologies like Artificial Intelligence, Chatbots, Datamining – are designed or tasked to manage if not predict the digital workload and behaviour of (a) households; (b) professionals, including within the legal community where human trust and relationships, confidentiality and judgement have been critical; and (c) marginalised communities (the unemployed, ill).